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Privacy Policy

This Privacy Policy is designed to help you understand what information you may be providing, when we may use or share the information, and your choices when using mybestbox.com.

mybestbox, LLC honors, respects, and guards the privacy of all customers and members.  Under no circumstances will your information be rented, sold, or given to any outside company unless doing so is necessary to aide the customer, at his or her own consent.  Such instances might include releasing a customer's email address to a manufacturer for a warranty claim or technical support after all other options have been explored.  Your personal information will never be released for advertising. 

If you have questions about the Privacy Policy or would like to suggest improvements, please contact us at support@mybestbox.com

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES TO WHICH WE LINK. YOU AGREE THAT YOUR USE OF THE SITE, APP, AND STORE SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY.  IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THIS SITE.

INFORMATION COLLECTED

If you subscribe to mybestbox and/or place an order through mybestbox.com, as part of the buying and selling process, we will ask you for your name, e-mail address, shipping address, telephone number, and credit card information or certain other personally identifiable information about yourself ("Personal Information"). With your permission, we may send you emails about our store, new products, and other updates. 

We use this information to process and fulfill your order and to notify you of your order status.  All archived credit card information is maintained in a secure and safe environment.  Telephone numbers and e-mail addresses are used to contact you regarding your order.  In addition, when you respond to a contest, survey, questionnaire, sweepstakes, or other promotional feature, we may ask you for your name, address, and email address or other Personal Information.  We do not collect any Personal Information about you unless it is voluntarily provided by you.  mybestbox, LLC will never sell, rent, or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission.

In addition, we may also collect non-personally identifiable information, such as IP host addresses, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information").  Information obtained in connection with the site may be intermingled with and used by us in conjunction with information obtained through sources other than the site including both offline and online sources.

We will not share or disclose your information to anyone except as described in this Privacy Policy.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, and arrange for a delivery, we imply that you consent to us collecting it and using it for that specific reason only.  If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at support@mybestbox.com.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify, Inc.  They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases, and the general Shopify application.  They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data.  It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.  After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

THIRD-PARTY SERVICES

We are committed to protecting the information we receive from you. However, mybestbox, LLC will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties.  We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the internet, mybestbox, LLC cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk.  Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us.  So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.  When you click on links on our store, they may direct you away from our site.  We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer (SSL) technology and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

USE OF COOKIES

Our site may pass a "cookie" (a string of information that is sent by a web site to be resident on your system's hard drive, and/or temporarily in your computer's memory blocks).  The purpose of a cookie is to tell the web server that you have returned to a particular page.  The site may use cookies in online catalogs to keep track of your status and contents of your shopping cart or to retain information gathered in cookies to allow you access to password-protected areas of the site.  You may set your browser to decline cookies.  If you do so, however, you may not be able to fully experience some interactive features of the site.

AGE OF CONSENT

By using this site, you represent you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@mybestbox.com

United States of America

Our Site is maintained in the United States of America. By using the site, you authorize the export of Personal Information to the United States and its storage and use as specified in this policy.

 

Effective Date: This Privacy Policy is effective and was last updated on June 4, 2015.